SoftArtisans Xfile (英語版) の価格

価格にはComponentSourceの技術サポート料金が含まれます。またほとんどのダウンロード販売製品はオンラインバックアップ料金が含まれ、ご購入から30日以内に新しいバージョンがリリースされた場合の無料アップグレード(一部除く)にも対応しています。 すべての販売は契約条件と弊社返品規定の対象です。 ボリュームライセンスおよび以前のバージョンを含む一覧にないライセンスオプションが必要な場合は、ご連絡ください。

当社の販売価格は以下の通りです。 ログオンしていただくと、お客様の割引価格をご参照いただけます。

全てのライセンス (4)
全てまとめる | 詳細を非表示

SoftArtisans XFile v2.5.3

1 サーバー ライセンス

弊社パーツ番号 #: CSJ-511432-1048522

ライセンスと配送 ¥ 88,400 (税抜) カートに追加

One software license is required per server.

After successfully placing your order, you will be able to download the software immediately.

ダウンロードによるご納品:
  • SoftArtisans XFile (8.2 MB)

1 サーバー アップグレード ライセンス - 旧バージョンから

弊社パーツ番号 #: CSJ-511432-1048524

ライセンスと配送 ¥ 53,000 (税抜) カートに追加

One software license is required per server.

この商品のライセンス規約では、ご納品前にお客様がご購入のご対象であるかどうかの確認が必要とされております。

After verification, your order will be unlocked and you will be able to download the software, usually within 1 business day.

ダウンロードによるご納品:
  • SoftArtisans XFile (8.2 MB)

1 サーバー ライセンス メンテナンス Plans

弊社パーツ番号 #: CSJ-511432-1048526

ライセンスと配送 ¥ 106,100 (税抜) カートに追加

One software license is required per server.

The Annual Maintenance plan offers guaranteed next-day support response and major version upgrades for 1 year.

After successfully placing your order, you will be able to download the software immediately. You will also receive an email with your maintenance agreement and instructions for accessing software updates, usually within 1 business day.

ダウンロードによるご納品:
  • SoftArtisans XFile (8.2 MB)
  • Software Maintenance Plans (29 KB)

年間 メンテナンス Plan Only

弊社パーツ番号 #: CSJ-511432-1048528

ライセンスと配送 ¥ 21,100 (税抜) カートに追加

The Annual Maintenance plan offers guaranteed next-day support response and major version upgrades for 1 year.

After successfully placing your order, you will receive an email with your maintenance agreement and instructions for accessing software updates, usually within 1 business day.

ダウンロードによるご納品:
  • Software Maintenance Plans (29 KB)

SoftArtisans Xfile (英語版) のライセンス

サーバーライセンス:1 サーバーに付き、1 ソフトウェア ライセンス

Platinum Support Benefits:

  • Free major and minor product upgrades
  • 24x7 coverage 365 days per year for business-critical issues
  • Two-hour guaranteed response time for all types of issues and questions
  • Continuous effort to resolve business-critical issues*
  • Unlimited number of incidents
  • Up to 6 named contacts
  • Senior Engineer
    • Your cases will be handled by senior support engineers, who are knowledgeable about SoftArtisans products, as well as being experienced developers themselves
  • Top Priority handling
    • Platinum Support incidents receive priority over Gold and Silver Support incidents
  • Support Account Management
    • A support account manager will be assigned to your account and will oversee the handling of all your cases. This individual will be in regular communication with any support engineers and developers working on your issues to make sure each case is brought to resolution as quickly as possible
    • Optional: Several times per year, your support account manager will schedule conference calls with your primary contact (and others as desired) to review any open cases and discuss your support and services needs
  • Direct Escalation Path
    • Any business-critical issues, which are not resolved immediately, will be quickly brought to the attention of increasingly higher levels of management within SoftArtisans. If the issue is open for more than two days, the issue will immediately start being escalated by your support account manager. Every two days that the issue remains open, the issue will escalate a higher level, including the Manager of Technical Services, the Lead Product Developer, the Development Manager, all the way up to the CEO of SoftArtisans
    • Your senior support engineer will continue to be your main contact as an issue is escalated. However, other individuals in the escalation path will also be in communication with your primary contact or upper management as needed
  • On-site visits in mission-critical conditions

Gold Support Benefits:

  • Free major and minor product upgrades
  • Two-business hour* guaranteed response, with continuous effort to resolve business-critical issues
  • Unlimited number of incidents
  • Up to three named contacts
  • Senior Engineers
  • Up to three pre-arranged extended hours incidents per year (7am to 7pm)

Silver Support Benefits:

  • Guaranteed response by the same time next business day*, Monday through Friday
  • Silver Support is limited to five priority incidents per year

* SoftArtisans Technical Services business hours are Monday through Thursday, 9:00am-5:30pm EST and Friday 9:00am-4:30pm EST.