Released: Jan 20, 2026

v4.4.120.1517 での更新項目

機能

• Now generates an HTML tag with each customized client, making it easy to embed your client directly into your website.
• Windows: Unattended ID is now displayed in the Unattended section.
• Bumped every quality level viewer mouse position capture rate to improve responsiveness.
• Improved flow when an administrator wishes to exit a subscription.
• Customization: Added an embeddable download button for the generated custom client.

不具合の修正

• Prevented crash when copying an empty license key in account...

Released: Jan 7, 2026

v4.4 での更新項目

機能

• Added an option to select which monitor to display.
• Bumped every quality level FPS limitation - Very High is now set to 30 FPS.
• Windows: Enhanced memory management.

不具合の修正

• Windows:
  • Fixed client hanging when displaying settings view on Windows Server 2016.
  • Fixed unhandled null reference exception raised during client start on specific machines.
  • Prevented client freeze during start on specific machines.
  • Prevented freeze during unattended access when a sharing client is already running.
  • Fixed...

Released: Aug 6, 2025

v4.3 での更新項目

機能

• Windows:
  • Improved remote sessions viewer interface and user experience to a more modern and practical design.
  • Now supports remote support id with 4 digit suffixid.
• Windows and MacOS: Handling long key press on Shift and Ctrl during remote control sessions
• Dashboard:
  • Browser timezone is now used in session dates instead of UTC.
  • Added the option to choose a timezone.
  • Improved filter bar and page reorganization.
• Added an option to select which monitor to display.
• Improved frame rendering time...

Released: Jun 18, 2025

v4.2 での更新項目

機能

• Customization:
  • Added new advanced setting for light mode to hide the "unattended" tab.
  • Added new setting "associate to subscription" to restrict computer access to subscription member only.
• Windows:
  • Added new button to copy Subscription key content.
  • Added new sharing indicator (orange border around the active screen shared).
  • Added new troubleshooting button to exports logs (for support).
  • RDP session sharing is now fully supported, the client number limitation started per Windows user has been...

Released: May 14, 2025

v4.1 での更新項目

機能

• User Experience:
  • Version 4.1 has been fully redesigned, with a strong focus on improving the user experience.
• API:
  • Pass UTC on body response to avoid some proxy deleting custom HTTP headers.
• Sessions:
  • Added scrollbar for long passwords.

不具合の修正

• Windows:
  • Fixed UAC screen capture failing on specific computers.
  • Fixed the viewer from crashing when connecting on specific computers.
  • Fixed does not link to freshdesk on viewer connection error.
  • Fixed incorrect unattended configuration on fresh install...

Released: Jan 8, 2025

v4.0 での更新項目

機能

• Windows:
  • Tabs and sections visibility can be set by user.
  • Added a button "scale to fit" in the "Display" tab to enable/disable image scaling on viewer side.
  • Added a shortcut to screen resolution change.
  • Improved client opening time - up to 2-3x faster.
  • Improved computers view loading time.
  • Improved customization/computer info section loading time.
  • Added automatic contextual menu opening when hovering of viewer settings/display/actions buttons.
• MacOS:
  • Improved the organization of buttons in...

Released: Oct 29, 2024

v3.90 での更新項目

機能

• Freshdesk integration: session agent can now link a Remote Support session to a Freshdesk ticket, so that chat content, remote system info and files uploaded are added as a private note to the ticket.
• When a session is started from Computers menu, the title of the viewer window includes computer surname instead of remote machine name.
• Windows: Improved the organization of buttons in the viewer's lateral menu.
• Improved unattended access: connection times are now faster and consistent.
• Improved...