You can continue to use the products included in your subscription for as long as you require. Subscription expiry means that you will no longer be issued any product updates or new product releases. It is possible to renew your subscription at a lower cost than buying a new license. However if you do not renew your subscription by the 13th month after your purchase, your renewal cost will increase on a monthly basis.

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

You can upgrade from either DevExpress ASP.NET or DevExpress WinForms to DXperience or DevExpress Universal. Upgrade paths are not currently available from other DevExpress products.

You can also downgrade - for example from DevExpress Universal to DevExpress WinForms.

Yes - you can add new licenses of the same product(s) or new licenses of different products to your existing DevExpress account. Previous versions are automatically added to your account.

DevExpress does not offer old versions for sale directly. However, purchasing a new license entitles you to download any previous version of the corresponding product for no additional fee.

Yes - DevExpress permits installation on two machines per individual (e.g. a desktop and laptop).

Only DevExpress Universal, DXperience, DevExpress VCL Subscription and DevExtreme include Source Code. Please note that other individual DevExpress platform subscriptions (e.g. DevExpress ASP.NET) do not.

Yes. In fact you can do this yourself using the DevExpress website if your company has purchased multiple licenses. Log in to the License Manager section of the DevExpress website where you can assign a particular license to a given email address. Please note that DevExpress do not offer floating licenses. For more information, refer to the End-User License Agreement.

Technical Support is provided by the web-based DevExpress Support Center, or by email to support@devexpress.com. DevExpress aims to respond to all questions within one business day. Support via phone, IM, or chat is not provided. Support is only provided to a developer with a valid license.

DevExpress Universal includes Priority support and DevExpress DevExtreme is available with or without Priority support.

DevExpress products require activation when installing. If the machine being activated is not connected to the internet, the installer displays an opaque data blob that should be sent to DevExpress via an Internet-connected machine. DevExpress will reply immediately with another opaque data blob that must be entered into the installer. Once that validation has checked out, the installer will proceed to install the product. Please follow the instructions in the installer.