Features

• Connection to Freshdesk - This connectivity solution enables various ODBC-aware applications to connect to Freshdesk directly via HTTPS. If you have no direct access to Freshdesk via HTTPS, you have the option of establishing a connection through a proxy server.
• Extended SQL Syntax - The ODBC driver provides the opportunity to work with Freshdesk objects just as with SQL tables. The extended SQL syntax allows you to use all the SQL benefits in SQL-92 compatible SELECT statements:
  • Complex JOINs.
  • WHERE conditions.
  • Subqueries.
  • GROUP statements.
  • Aggregation functions.
  • ORDER statements.
• DML Operations - Devart ODBC Driver for Freshdesk provides support for DML which allows you to modify data in Freshdesk the same way as in SQL databases:
  • INSERT.
  • UPDATE.
  • DELETE.
• ODBC Conformance - The driver provides full support for the ODBC interface, its functions, and data types. It offers advanced connection string parameters and allows any ODBC compliant desktop or web application to connect to Freshdesk from various environments and platforms.
• Freshdesk Compatibility - The ODBC driver has full support for Freshdesk field data types and, moreover, the driver is compatible with the Freshdesk API itself.
• Platforms Variety - ODBC driver for Freshdesk can be used with 32-bit and 64-bit applications on both x32 and x64 platforms, so there is no need to additionally configure the driver, applications or environment.
• Integration - The driver is compatible with third-party tools for data analysis, such as Microsoft Excel, and integrates with various IDEs and systems like Visual Studio, etc.
• Fully Unicode-Compliant Driver - You can retrieve and modify any data in multilingual Freshdesk databases, regardless of their character set: Latin, Cyrillic, Hebrew, Chinese, etc., and in any language environment.
• Advanced Data Conversion - Advanced Data Conversion mechanisms have been implemented that provide bi-directional mapping between any Freshdesk and ODBC data types.