| New Subscription License | ¥ 136,400 お得 ¥ 4,180SRP: ¥ 140,580 | ¥ 196,130 お得 ¥ 6,050SRP: ¥ 202,180 | ¥ 221,760 お得 ¥ 6,820SRP: ¥ 228,580 | ¥ 281,490 お得 ¥ 8,690SRP: ¥ 290,180 |
| Subscription License Renewal | ¥ 136,400 お得 ¥ 4,180SRP: ¥ 140,580 | ¥ 196,130 お得 ¥ 6,050SRP: ¥ 202,180 | ¥ 221,760 お得 ¥ 6,820SRP: ¥ 228,580 | ¥ 281,490 お得 ¥ 8,690SRP: ¥ 290,180 |
| Base Support Plan | Lite | Lite | Priority | Ultimate |
| Guaranteed response time | 72 hours | 72 hours | 24 hours | 24 hours |
| Incidents | 10 incidents | 10 incidents | Unlimited | Unlimited |
| Access to online support system | | | | |
| Access to community forums | | | | |
| Access to online knowledge | | | | |
| Bug reports and feature requests | Unlimited | Unlimited | Unlimited | Unlimited |
| Phone support | | | | |
| Remote web assistance | | | | |
| Ticket pre-screening | | | | |
| Issue escalation | | | | |
| Access to on-demand videos | | | | |