TSplus Remote Support v4.0

Released: Jan 8, 2025

v4.0 での更新項目

機能

  • Windows:
    • Tabs and sections visibility can be set by user.
    • Added a button "scale to fit" in the "Display" tab to enable/disable image scaling on viewer side.
    • Added a shortcut to screen resolution change.
    • Improved client opening time - up to 2-3x faster.
    • Improved computers view loading time.
    • Improved customization/computer info section loading time.
    • Added automatic contextual menu opening when hovering of viewer settings/display/actions buttons.
  • MacOS:
    • Improved the organization of buttons in the viewer's lateral menu.
  • Connect from Android device:
    • Support agents can take control of macOS/Windows devices from their Android devices.
  • Improved overall encoding/decoding/rendering performance and resource usage.
  • Improved FPS stability for a smoother experience.
  • Added true 4K screen sharing support.
  • Improved network resource usage with lower bitrate for the same video quality.

不具合の修正

  • Fixed caron character not well-transmitted from viewer to sharer.
  • Fixed keyboard inputs on specific MS-DOS applications.
  • Fixed keyboard inputs with diacritic characters (e.g 'ê' or 'Ä') on specific applications (including VMware).
  • Fixed directory on desktop for screenshots and recorded sessions being created even before the feature is really used.
  • Windows:
    • Fixed bug where viewer would sometimes disconnect/reconnect immediately post first connection.
    • Fixed shared screen always shown with side margins on first display.
    • Fixed translations and improved wording on viewer menu labels.
    • Fixed Freshdesk icon displaying on viewer menu, even if the feature is disabled.
    • Fixed some incorrect display with high DPI.
    • Fixed the preview which did not reflect the new visibility settings of main tabs.
    • Fixed user being logged out when a network disconnection occurred.
    • Fixed screen capture method was always changing to legacy method on UAC display when UAC capture is disabled.
    • Fixed viewer image "jumping" when the window resize was ending.
    • Fixed viewer image being crooked/black when sharing screen at certain resolutions.
    • Fixed customization section glitches when first display or changing mode.
    • Fixed customization section "advanced mode button" not using the custom color.
    • Fixed computer info section glitches when first display.
    • Fixed light client contextual setting menu was quickly appearing/disappearing on screen before the client was fully shown.
    • Fixed client failing to open on computers unable to resolve NTP server hostname.
    • Fixed viewer window "jumping" when connecting from the computers view.
    • Fixed viewer last saved location was not applied on next viewer when the previous viewer was at the edge of the screen.
    • Fixed viewer last saved location was not applied on the correct monitor.
    • Fixed fallback to another relay when the nearest relay returns error.
    • Fixed computer view and main UI not reloading properly when attaching/detaching a subscription key.
    • Fixed regression on customized client not applied the first time when starting different customized client generated by the same initial machine/client.
    • Fixed viewer finalize android gesture when mouse is outside picture.
    • Fixed license status for trial.
    • Fixed viewer location and size on first opening.
  • Android:
    • Fixed hidden connect/wakeup button in Computers tab for Android 12.0 and above.
  • Fixed latency computation issue occurring sometimes on unsynchronized computers leading to video quality being lowered automatically until "Very Low".
  • Fixed Computers page and Administration console being sometimes unaccessible on client when computer was not clock synchronized.