ComponentOne Ultimate のサポート

ComponentOne Support is offered in Standard or Platinum levels.

Standard Support Includes:

  • Access to hotfix builds
  • ComponentOne Blogs
  • ComponentOne Forums
  • Access to 3 major releases per year
  • Online Support
  • Email Project for Analysis


Platinum Support Adds:

  • 24 Hour FastTrack Response (excluding weekends and observerd US holidays)
  • Phone Support


ComponentOne Platinum Support Subscriptions provide a full year of Telephone and Online Technical Support. ComponentOne Technical Support Engineers are available by phone Monday through Friday, except U.S. holidays, from 9:00 a.m. to 5:00 p.m. Eastern,USA. Customers outside the USA, please remember to check your time difference for phone support.